Privacy Policy

Davenport Jones Heating Engineering Services Ltd

Registered in the UK

[Your business address]

Email: [info@djheatingengineeringservices.com]

Phone: [07714433425]

Website: [www.djheatingengineeringservices.com]

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2. What Information We Collect

We may collect and process the following types of personal data:

• Contact information: Name, phone number, email address, address

• Service details: Information related to heating or air conditioning jobs you’ve requested

• Payment information: For invoicing and processing services (no card details are stored on our site)

• Website usage data: IP address, browser type, referral source, pages visited (via cookies and analytics tools)

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3. How We Use Your Information

We use your information to:

• Provide and manage our heating and air conditioning services

• Respond to enquiries, quotes, and bookings

• Issue invoices and collect payments

• Improve our website and customer experience

• Comply with legal obligations

We do not sell or rent your data to third parties.

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4. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so. This includes:

• Your consent

• The performance of a contract

• Our legal obligations

• Our legitimate business interests, such as improving our services

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5. How We Store and Protect Your Data

Your information is securely stored and only accessible by authorized personnel. We take appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

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6. How Long We Keep Your Data

We retain your data only as long as necessary for the purpose it was collected, or as required by law (e.g. HMRC record-keeping). After that, it is securely deleted.

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7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request erasure of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, contact us using the details above.

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8. Cookies

Our website uses cookies to enhance your browsing experience and gather usage analytics. You can control cookie settings in your browser.

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9. Third-Party Links

Our website may contain links to third-party sites (e.g. payment processors, review platforms). We are not responsible for the privacy practices of these external sites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be

posted on our website.

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11. Contact Us

If you have any questions or concerns about

this policy or how your data is handled, please contact:

Davenport Jones Heating Engineering Services Ltd

Email: [info@djheatingengineeringservices.com]

Phone: [07714433425]